Beware of Illegal Insurance Steering

The Only 'Policeman' for Steering is the Consumer.......Ask By Name

When you need a windshield replaced or repaired, the State of  Pennsylvania and Federal law both allow you to pick the auto glass shop of your choice.  Most insurance companies use a third-party billing network owned or affiliated with national auto glass chains. They assign your insurance claim work and they will often recommend their shops as the only choice.  This is illegal and you do not have to settle for it.

When you call a 1-800 number you are likely talking to a 'billing network'.....not your insurance company!! When they assign work without giving the consumer their options this is an illegal practice called insurance ‘steering’ and it is a very real problem for consumers.  Remember - you have a choice!

You may be told that Alderfer Glass is not an ‘approved shop’ and that our work may not fully guaranteed. This is not true. Customer service personnel may act like they have never heard of Alderfer Glass to delay the process or they will ask unrelated questions used to distract the consumer and wear down their patience.  These comments are not true and are unfair to the consumer.

It is a fact that Alderfer Glass fully warrants all work for life, is a voluntary member of all insurance networks and we abide by all insurance company procedures and pricing as required.  There is no reason why you cannot have your work performed by Alderfer Glass for any insurance company.  Networks "steer" work to their own affiliated companies for their own benefit.........not the consumers best interest.

To have your work performed by Alderfer Glass simply ask for us by name to your insurance representative when reporting your claim - they cannot refuse by law.   It really is that easy!!

Do not compromise the safety and structural integrity of your vehicle.  Call any of our 4 locations or our Main Location in Telford at 1-877-267-GLASS and allow us to personally address your questions, concerns or issues of steering.  We can help.  You want be sure the glass parts going into your vehicle are of the highest quality and are installed correctly every time - Call Alderfer Today!!